Cookie policy.

About this policy

This page gives you details about how we use cookies on www.ignite-consultancy.co.uk (the “site”). It should be read in conjunction with our Privacy Policy. If you have any questions about this policy, please get in touch.

By visiting, logging into, registering or using our site, you agree that we can collect, use and transfer your personal data under the terms of this policy. If you do not agree to the terms of this policy, you can disable our cookies – see the “Check Your Cookies” section below for details.

We will occasionally update this policy. Ignite Consultancy Services encourages you to periodically review this statement to be informed of any changes. This policy was last updated in May 2024.

What are cookies?

Cookies are small pieces of data that websites store on a device. Cookies can improve your browsing experience because they help websites remember preferences and understand how people use different features. This website uses Squarespace. The types of cookies used by Squarespace are outlined below.

Functional and required cookies

Squarespace uses some necessary cookies so visitors can navigate and use key features on the site. These cookies vary from site to site depending on the features it uses. For example, functional and required cookies help these features work:

  • Customer accounts

  • Shopping cart and checkout

  • URL redirects

Name, Purpose, type, and duration

  • _acloggedin

    • Supports login by Acuity Scheduling client if the client has an account

    • Cookie

    • January 1, 2025

  • _client_acloggedin

    • Supports login by Acuity Scheduling client if the client has an account

    • Cookie

    • January 1, 2025

  • _dd_cookie_test

    • Tests if cookies are supported

    • Cookie

    • Expires instantly

  • _dd_s

    • Tracks browser errors

    • Cookie

    • Four hours

  • _dd_site_test

    • Tests if cookies are supported

    • Cookie

    • Expires instantly

  • _grecaptcha

    • Helps reduce spam in Acuity Scheduling

    • Local storage

    • No expiry

  • _ssid

    • Remembers devices for anti-fraud purposes

    • Cookie

    • Four years

  • CART

    • Shows when a visitor adds a product to their cart

    • Cookie

    • Two weeks

  • CHECKOUT_WEBSITE

    • Identifies the correct site for checkout when checkout on the domain is disabled

    • Cookie

    • Session

  • client_username

    • Remembers a logged in Acuity Scheduling client's username between visits

    • Cookie

    • One year

  • clientUser

    • Stores the Acuity Scheduling client's username, OAuth2 Access Token, and OAuth2 Refresh Token. This cookie is required for functionality of logged-in clients

    • Cookie

    • 30 days

  • Commerce-checkout-state

    • Stores state of checkout while the visitor is completing their order in PayPal

    • sessionstorage

    • Session

  • Crumb

    • Prevents cross-site request forgery (CSRF)

    • Cookie

    • Session

  • hasCart

    • Tells Squarespace that the visitor has a cart

    • Cookie

    • Two weeks

  • Locked

    • Prevents the password-protected screen from displaying if a visitor enters the correct site-wide password.

    • Cookie

    • Session

  • orderStatusSessionToken

    • Authenticates a visitor who logs into an order status page.

    • Cookie

    • One year

  • PHPSESSID

    • Securely authenticates a visitor during their checkout in Acuity Scheduling

    • Cookie

    • One month

  • RecentRedirect

    • Prevents redirect loops if a site has custom URL redirects.

    • Cookie

    • 30 minutes

  • remember_client

    • Remembers Acuity Scheduling client’s login details if they have an account

    • Cookie

    • 365 days

  • siteUserCrumb

    • Prevents cross-site request forgery (CSRF) for logged in site users

    • Cookie

    • Three years

  • SiteUserInfo

    • Identifies a visitor who logs into a customer account

    • Cookie

    • Three years

  • SiteUserSecureAuthToken

    • Authenticates a visitor who logs into a customer account

    • Cookie

    • Three years

  • squarespace-announcement-bar

    • Prevents an announcement bar from displaying if a visitor dismisses it

    • localstorage

    • Persistent

  • squarespace-likes

    • Shows when you've already "liked" a blog post

    • localstorage

    • Persistent

  • squarespace-popup-overlay

    • Prevents a promotional pop-up from displaying if a visitor dismisses it

    • localstorage

    • Persistent

  • squarespace-video-player-options

    • Remembers video player selected preferences ( volume, playback speed, and quality) for videos uploaded directly to Squarespace

    • localstorage

    • Persistent

  • ss_cookieAllowed

    • Remembers if a visitor agreed to placing analytics cookies on their browser if a site is restricting the placement of cookies

    • Cookie

    • 30 days

  • ss_sd

    • Ensures that visitors on the Squarespace 5 platform remain authenticated during their sessions

    • Cookie

    • Session

  • Test

    • Investigates if the browser supports cookies and prevents errors

    • Cookie

    • Session

  • TZ

    • Enables a Acuity Scheduling client’s appointments to display correctly based on their time zone preferences.

    • localstorage

    • Persistent

Cross-site request forgery (CSRF)

CSRF is an attack vector that tricks a browser into taking unwanted action in an application when someone’s logged in.

Analytics and performance cookies

We use analytics and performance cookies to collect information on your behalf about how visitors interact with your site. Storing these cookies is how we populate the data reported in Squarespace analytics, such as traffic sources, unique visitors, and cart abandonment.

You can locate, review and clear cookies at any time - see ‘Check your cookies’ below.

Cookie Name, Duration and Purpose

  • ss_cid

    • Two years

    • Identifies unique visitors and tracks a visitor’s sessions on a site

  • ss_cpvisit

    • Two years

    • Identifies unique visitors and tracks a visitor’s sessions on a site

  • ss_cvisit

    • 30 minutes

    • Identifies unique visitors and tracks a visitor’s sessions on a site

  • ss_cvr

    • Two years

    • Identifies unique visitors and tracks a visitor’s sessions on a site

  • ss_cvt

    • 30 minutes

    • Identifies unique visitors and tracks a visitor’s sessions on a site

Check your cookies

For the most common browsers, you can:

  • Review which cookies are active in your browser’s settings.

  • Clear cookies from your browser or device, either globally or from a specific website.

For help locating cookies on your device, visit your browser's documentation:

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

You may also delete any cookies stored on your computer at any time. You can find out more about changing cookie settings on your computer by visiting http://www.allaboutcookies.org/manage-cookies/.

For more information about Squarespace’s use of cookies, visit their Cookie Policy and Privacy Policy.

Changes to our cookie policy

We may need to change this Cookie Policy if it’s necessary for legal reasons or to reflect changes to our services or the purpose for which we use cookies. In any case, the provisions of this Cookie Policy may be changed without prejudice to your rights. When we change our Cookie Policy we will make the updated Cookie Policy available on our site and we will also update the “Last Updated” date at the beginning of this policy.

Any changes to our Cookie Policy will come into effect 30 days after we post it on our site. During that period, you’re welcome to contact us if you have questions about the changes. If you have an account for our site then we may reset your login and seek new consent if there is a change in the purpose for which we may use cookies.

Contact us

This Cookie Policy was prepared with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of how cookies may be used to collect and/or process your personal information. However, we are happy to provide additional information or explanation needed.

If you have any questions, comments or requests regarding our Cookie Policy then please do not hesitate to get in touch with us at enquiries@ignite-consultancy.co.uk.